Support
Help and support
Answers to common questions about the agni app, plus a direct line to our team.
Talk to a human
Most questions are answered below. If you are still stuck, email us and a real person who knows the app will get back to you, usually within two business days.
Getting started
How do I set up agni?
Download the app, create an account, and choose the gut condition path that fits you (or general gut wellness if you are still figuring it out). Then start logging meals and how you feel. The more consistently you log, the sooner your triggers surface.
Do I need a diagnosis to use agni?
No. Many people start before their first GI appointment or mid-elimination diet. Begin on the general path and switch later if you are diagnosed; your scoring retunes around it.
How long until I see results?
The trigger engine usually surfaces its first findings after about 14 days of consistent logging. The more consistently you log, the sharper your results get.
Logging and tracking
What is the fastest way to log a meal?
Type it in plain language, like "had a burrito and iced coffee", and agni handles the rest. You can also search, scan a barcode, or snap a photo.
Can I track more than one condition?
Yes. Gut conditions often overlap, so you can follow more than one path at once. The metrics layer together and your daily gut score still resolves to one number.
Your gut score and insights
What does my gut score mean?
It combines stool, symptoms, nutrition, and sleep into one daily number so you can see your trend at a glance. It is a wellness signal, not a medical measurement.
Why did my triggers change?
Triggers are ranked by statistical confidence and update as you log more. New data can raise, lower, or reorder them. Treat each one as a pattern to test, not a final answer.
Doctor reports
How do I share a report with my doctor?
Generate a report in the app and share the link or QR code. For your privacy, that link expires after 48 hours, so generate it close to your appointment.
What is in a doctor report?
A 30-day summary with symptom timelines, food-and-symptom correlations, medication history, and stool patterns, formatted to read quickly in a short appointment.
Your data and privacy
How do I export or delete my data?
You can export a copy or delete your account anytime from settings. Deleting your account removes your personal information, subject to limited legal retention. Details are in the Privacy Policy.
Do you sell my health data?
No. We never sell your health data and never share it with advertisers. For any privacy request, email useagnihealth@gmail.com.
Account and devices
How do I reset my password?
Use the "forgot password" link on the sign-in screen. If you do not get the email within a few minutes, check spam, then contact useagnihealth@gmail.com.
Does my data sync across devices?
Yes. Sign in on any device and your logs, scores, and insights stay in sync.
Still need help?
If you did not find your answer, email useagnihealth@gmail.com with as much detail as you can (what you expected, what happened, your device and app version). We read every message.
You may also want the Privacy Policy or the Terms of Service.